Accountability is more than a slogan at Lois Law Firm—it’s our operating system. We are unique among workers’ compensation defense firms in having a fully staffed internal auditing department that drives feedback on our standards, our training, and our client communications. We are unique in that we send quarterly scorecards to our own clients, measuring our own performance and inviting feedback. We are unique in that we are focused on improvement and accountability and we believe that as PROFESSIONALS it is in our DNA to be constantly improving ourselves and the state of the art in the game that we play every day.
This is the courage of commitment: we don’t just set goals—we hold ourselves accountable to them.
Other firms talk about best practices.
At LOIS, we prove ours with numbers.
That’s why clients look to us as the industry benchmark.
The results are clear:
- Our internal audited standards compliance rate improved 7% from 2024 through September 2025, demonstrating improvement.
- Clients who reviewed our quarterly scorecards reported an 11% higher satisfaction rating compared to those working with firms that do not provide performance transparency.
- Our more than 50 attorneys and 50 paralegals receive direct, real-time feedback every week—ensuring standards aren’t abstract, but lived.
By combining daily auditing, quarterly client feedback, and structured support, LOIS has built a system of accountability that doesn’t just serve our clients—it sets us apart as leaders.
In an era where clients demand measurable results, Lois delivers what matters: proof of performance, courage to be measured, and commitment to improvement.
Has your legal career become stagnant? Do you need a place to constantly learn, grow, and advance?
Lois Law Firm is the answer. Our number one goal is to train, support, and grow the careers of our employees. We provide a unique, enjoyable atmosphere where we allow everyone to contribute to the growth of our Firm while providing top of the line service to our clients. There is no other place for you like LOIS.
Working at LOIS means finding the place you can succeed, grow, and be part of a constantly advancing firm that has been breaking barriers and becoming a highly recognized name in the industry!
