News & Articles
Accountability as a Competitive Advantage — Why LOIS Leads in Workers’ Compensation Defense
Accountability is more than a slogan at Lois Law Firm—it’s our operating system. We are unique among workers’ compensation defense firms in having a fully staffed internal auditing department that drives feedback on our standards, our training, and our client communications. We are unique in that we send quarterly scorecards to our own clients, measuring our own performance and inviting feedback. We are unique in that we are focused on improvement and accountability and we believe that as PROFESSIONALS it is in our DNA to be constantly improving ourselves and the state of the art in the game that we play every day.
